Flashdezigns (“we”/“our”/“us”) collects and uses personal information. This policy details why, what, how, and about whom we collect, use, and also how we manage that personal information. While we are not required to comply with the Australian Privacy Act 1988, we still treat your personal information respectfully.

WHY do we collect, use, and disclose your personal information?
We collect, use, and disclose your personal information for the following purposes:

• to conduct our business;
• to provide and manage our services to you;
• to provide and market our services;
• to communicate with you;
• to purchase from you

WHAT personal information do we collect?
We collect and hold information, including your contact details (e.g., name and address, email address, telephone number, etc.) and other information provided to us.

In most cases, if the requested information is not provided, we will be unable to provide our services to you.

Sensitive information
Some information that we collect may be ‘sensitive information’. Sensitive information includes information relating to your website login details, bank account details (for payment purposes), company documents, and other important information.

Sensitive information and other information will be used and disclosed only for the purpose for which it was provided or a directly related purpose, or where required by law.

HOW do we collect personal information?
We collect personal information from forms filled out on our website, emails received, meetings, telephone conversations, and other electronic or face-to-face methods.

We also use third parties to analyse traffic on our website, which may make use of cookies, a common internet method of data collection. You have the ability to disable cookies in your browser settings if you wish. The information collected via cookies (such as your domain name, IP address, web browser details, etc.) is aggregated and used to analyse trends, gather broad location information, and to help improve our website. None of this information is personally identifiable.

ABOUT WHOM do we collect personal information?
We collect and hold personal information about (but not limited to):

• Clients and potential clients, and their employees;
• Suppliers and their employees;
• Current and prospective employees and contractors

TO WHOM do we DISCLOSE your personal information?
We disclose your personal information to the following so that they can perform their functions as part of our business. They are obliged to respect the confidentiality of your personal information:

• Employees, individuals, contractors, associates, and other companies;
• Service providers who administer and manage services to you, including billing and debt collection; credit providers & agencies, mailing and marketing agencies;
• Our professional advisers, including accountants, auditors, banks, and lawyers;
• Government, regulatory authorities, and other organisations, as required or authorised by law;
• anyone else to whom you authorise us to disclose the information

We may send your personal information to recipients outside of Australia, to provide our services. If we arrange hosting of your website and/or email, this may be hosted outside of Australia.

We do not sell your personal information.

DATA SECURITY
We take reasonable steps to protect the security of your data. We use encryption technology on our website to ensure information is protected when being sent over the Internet. However, there is always a risk involved in sending information, including over the Internet, and you do so entirely at your own risk.

We also take reasonable steps to protect personal information from misuse and loss and unauthorised access, modification, or disclosure, by use of physical security for paper records; and restricted access to electronic records.

KEEPING YOUR DATA UP TO DATE AND ACCESS
We endeavor to ensure that the personal information we hold is accurate, complete, and up-to-date. Please contact us to update any personal information.

You have a right to access your personal information, subject to exceptions allowed by law. If you would like access, please let us know in writing. We reserve the right to charge a fee for providing access, per request.

LINKS TO THIRD-PARTY WEBSITES
Our website contains links to other websites. We cannot be held responsible for the privacy practices of those websites. We encourage you to be aware and to read the privacy policies of other websites. This privacy policy only applies to information collected on our website and by us.

UPDATES TO THIS POLICY
This Policy will be reviewed from time to time. The most current version of this Policy will be available on our website.

CONTACT US AND QUERIES
If you have any questions about privacy, please contact us or email privacy at flashdezigns.com